You can now call us Monday to Saturday, 8am-6pm (UK) on 0345 548 1000, if you need to contact us outside of these hours please use the contact us form here.
On dispatch of your items we will send you an order dispatch email, to let you know that your card has been debited and your order is on its way.
To track your order you can click on the link in the dispatch email. You are able to track your order online within 24 hours of the order despatch email being sent.
Enter your details to view your tracking page
If you want to track an item shipped from one of our stores, please enter your details here.
If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service, please provide a suitable working day for delivery to be re attempted.
We will need 1 working days notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.