What can we help you with?

I am having problems accessing or buying from your website. What should I do?

We’re so sorry that you’re having problems with our website. Please contact customer service with the following information:

  • Which operating system are you using? (Windows Vista, Mac OS X)
  • Which internet browser are you using? (Internet Explorer 8/9/10, Firefox, Safari, Chrome
  • The URL you were trying to access (http://www.warehouse.co.uk/gb/just-arrived/all/)
  • A description of the problem and what time it occurred
  • If you get an error message, please include it in your message to us.



On dispatch of your items we will send you an order dispatch email, to let you know that your card has been debited and your order is on its way.

To track your order you can click on the link in the dispatch email. You are able to track your order online within 24 hours of the order despatch email being sent.

Enter your details to view your tracking page

If you want to track an item shipped from one of our stores, please enter your details here.

If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service, please provide a suitable working day for delivery to be re attempted.

We will need 1 working days notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.