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How do I use a Warehouse E-Voucher?

Warehouse E-vouchers can be used online as a payment method and are valid for 24 months.

To use your e-voucher you first need to activate your voucher. To activate, click the “Collect my e-voucher” link on your e-voucher email.

You will arrive at a page that will ask you for your email address. Enter your e-mail address and activate.


You will then see a page that will tell you the details of your evoucher, such as the value of your gift, your voucher code and your pin code. This screen will also tell you the expiry date of your card.


If you would like to use your e-voucher in store you can print it out by following the “Print my evoucher” link.

To use your evoucher online, at the checkout, enter your voucher number into the “Card Number” field.

You will also need to enter your 4 digit PIN code.

Please then click ‘check balance’ to confirm your gift voucher balance.

You are now ready to use your e-voucher.




On dispatch of your items we will send you an order dispatch email, to let you know that your card has been debited and your order is on its way.

To track your order you can click on the link in the dispatch email. You are able to track your order online within 24 hours of the order despatch email being sent.

Enter your details to view your tracking page

If you want to track an item shipped from one of our stores, please enter your details here.

If the tracking link states delivery has been attempted and you haven't received a calling card, please contact Customer Service, please provide a suitable working day for delivery to be re attempted.

We will need 1 working days notice and will do everything we can to arrange this for you with our courier, whilst keeping you updated with progress.